Terms of Service

Qavelli Business Information
Brand Name Qavelli
Legal Company Name Hangzhou Qianxiang Technology Co., Ltd.
Business Owner Peng Chen
Website qavelli.com
Business Address Room 171, No.621 Tianmu Road, Gongshu District, Hangzhou, Zhejiang, China
Customer Support Email service@qavelli.com
Contact Phone Number +1 (989) 682-2410
Hotline Service Hours PDT 9AM-6PM

WEBSITE TERMS

Terms of Service

Welcome to Qavelli. These Terms of Service describe the rules and conditions that apply when you access qavelli.com, browse our products, or use our online services.

By visiting our website or purchasing products from Qavelli, you agree to these Terms of Service.

1. Website Use

Qavelli provides this website for customers to browse products, obtain information, and complete purchases.

You agree to use this website only for lawful purposes and in accordance with these terms.

You must not:

  • Attempt unauthorized access to website systems.
  • Interfere with website security or operation.
  • Use website content for unauthorized commercial purposes.
  • Submit inaccurate or misleading information.

2. Customer Responsibility

Customers are responsible for providing accurate information when creating orders, including:

  • Name
  • Email address
  • Shipping information
  • Payment information

Customers should review order details carefully before completing payment.

3. Product Information

Qavelli makes reasonable efforts to provide accurate product descriptions, images, specifications, and pricing information.

However, minor differences may occur due to:

  • Product improvements
  • Manufacturing updates
  • Different display settings
  • Packaging changes

These differences do not affect the intended functionality of products.

4. Orders And Purchases

Submitting an order through qavelli.com means you agree that the information provided during checkout is complete and accurate.

After receiving an order, Qavelli may review transaction details before fulfillment.

Orders may be canceled or declined in situations including:

  • Payment authorization failure
  • Suspected fraudulent activity
  • Incorrect product pricing
  • Product availability issues

5. Pricing And Payment

All prices displayed on qavelli.com are subject to change without prior notice.

We make reasonable efforts to maintain accurate pricing information.

Payments are processed through secure third-party payment providers.

Payment Security

Qavelli does not store complete payment card information on our servers.

6. Shipping Terms

Shipping processing times and delivery estimates are described in our Shipping Policy.

Customers are responsible for providing accurate shipping information during checkout.

Estimated delivery time:

10-20 Business Days After Dispatch

7. Returns And Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Customers should review the return requirements, return process, shipping responsibility, and refund timeline before submitting requests.

8. Intellectual Property

All content available on qavelli.com, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Website design

is owned by Qavelli or used with proper authorization.

Unauthorized copying, reproduction, modification, or distribution is prohibited.

9. Third-Party Services

Qavelli may use trusted third-party services for:

  • Payment processing
  • Shipping services
  • Website functionality
  • Analytics and security

Third-party providers operate according to their own terms and privacy policies.

10. Policy Updates

Qavelli may update these Terms of Service when necessary due to changes in business operations, services, or applicable requirements.

Updated terms will be published on this page.

Company Information

Brand Name:
Qavelli

Legal Company Name:
Hangzhou Qianxiang Technology Co., Ltd.

Business Owner:
Peng Chen

Website:
qavelli.com

Email:
service@qavelli.com

Contact Us

For questions regarding these Terms of Service, please contact:

Email:
service@qavelli.com

Contact Phone Number:
+1 (989) 682-2410

Hotline Service Hours:
PDT 9AM-6PM

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