CUSTOMER PRIVACY INFORMATION
Privacy Policy
At Qavelli, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how we collect, use, store, and protect information when you visit qavelli.com, place an order, or contact our customer support team.
Information We Collect
When you use our website or purchase products from Qavelli, we may collect information including:
- Full name
- Email address
- Shipping address
- Billing information
- Order details
- Payment-related information handled by payment providers
- Customer service communications
- Website usage information
How We Use Your Information
The information collected may be used for the following purposes:
- Processing and fulfilling customer orders
- Providing order confirmations and shipping updates
- Responding to customer questions and requests
- Improving our products and website experience
- Preventing fraudulent transactions
- Maintaining business records
Order And Payment Information
When you purchase from Qavelli, certain information is required to process payments, arrange delivery, and provide customer support.
Payments are processed through secure third-party payment providers.
Qavelli does not store complete credit card numbers or sensitive payment information on our own servers.
Cookies And Website Technologies
Qavelli may use cookies and similar technologies to improve website functionality, analyze website performance, and provide customers with a better shopping experience.
Cookies help us understand visitor behavior, remember preferences, and improve website services.
Information Sharing
Qavelli does not sell, rent, or trade customers' personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment processing providers
- Shipping and fulfillment partners
- Website technology providers
- Fraud prevention services
These service providers only receive information necessary to perform their specific functions.
Data Protection
We take reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, misuse, loss, or disclosure.
While we work to protect personal information, no online transmission or storage system can guarantee complete security.
Third-Party Links
Our website may contain links to third-party websites or services.
Qavelli is not responsible for the privacy practices, content, or security policies of external websites.
Your Privacy Choices
Customers may contact us to:
- Request information about personal data
- Update inaccurate information
- Ask questions about privacy practices
To make a privacy-related request, please contact:
Policy Updates
Qavelli may update this Privacy Policy from time to time to reflect changes in business practices, services, or applicable requirements.
Updated versions will be published on this page.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Qavelli
Legal Company Name:
Hangzhou Qianxiang Technology Co., Ltd.
Website:
qavelli.com
Email:
service@qavelli.com
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM