PAYMENT SECURITY INFORMATION
Payment & Security
At Qavelli, we are committed to providing customers with a safe, reliable, and convenient payment experience.
This Payment & Security Policy explains how payments are processed and the security measures used to protect customer transactions on qavelli.com.
Secure Checkout
Qavelli uses secure checkout technology to help protect customer information during the payment process.
All transactions are processed through trusted payment service providers that use appropriate security measures to protect payment information.
Qavelli does not store complete credit card numbers, security codes, or sensitive payment credentials on our own servers.
Payment details are securely handled by authorized third-party payment providers.
Available Payment Methods
Payment methods available at checkout may include:
- Credit cards
- Debit cards
- Digital payment options
- Other secure payment methods displayed during checkout
Available payment methods may vary depending on customer location and payment provider availability.
Payment Processing
Payment authorization must be successfully completed before an order enters the fulfillment process.
After payment confirmation, Qavelli will begin preparing your order according to our Shipping Policy.
Third-Party Payment Providers
Qavelli works with trusted third-party payment providers to process online transactions securely.
These providers manage payment processing according to their own security standards, privacy policies, and compliance requirements.
Qavelli does not control the internal systems or processing procedures of external payment providers.
Payment Verification
For security purposes, certain transactions may require additional verification before approval.
This process helps reduce unauthorized transactions and protects both customers and our business.
If additional verification is required, our customer support team may contact you using the information provided during checkout.
Fraud Prevention
Qavelli takes reasonable measures to identify and prevent suspicious transactions.
Orders may be reviewed when unusual payment activity, inaccurate information, or potential security concerns are detected.
In certain situations, orders may be delayed, declined, or canceled to protect transaction security.
Customer Data Security
We use reasonable administrative, technical, and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.
For more information about personal information protection, please review our Privacy Policy.
Payment Problems
If you experience any payment-related issues, please contact our customer support team.
When contacting us, please provide:
- Order number
- Email address used during checkout
- Description of the payment issue
Contact Us
For questions regarding payment or security, please contact:
Qavelli
Legal Company Name:
Hangzhou Qianxiang Technology Co., Ltd.
Website:
qavelli.com
Email:
service@qavelli.com
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM