DELIVERY INFORMATION
Shipping Policy
At Qavelli, we are committed to providing a clear, reliable, and transparent shipping experience for every customer.
This Shipping Policy explains how orders are processed, prepared, shipped, tracked, and delivered after purchase.
Order Processing Time
After your payment has been successfully confirmed, our team will begin preparing your order.
Orders are typically processed within 1-5 business days after payment confirmation.
Processing includes order verification, product preparation, quality checks when applicable, and secure packaging before shipment.
Estimated Delivery Time
After your order has been processed and shipped, the estimated delivery timeframe is:
Delivery times may vary depending on your destination, customs procedures, carrier availability, weather conditions, holidays, and other circumstances outside of our control.
Shipping Fees
Applicable shipping fees will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
- Destination country or region
- Selected shipping method
- Product type and order details
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking details will be sent to:
service@qavelli.com
Please allow additional time for tracking information to become active after shipment, as carrier systems may require processing time.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully review your shipping address before submitting your order.
If you notice an incorrect address, please contact our support team as soon as possible. We will make reasonable efforts to assist before shipment processing is completed.
Delivery Delays
Although Qavelli works with reliable logistics partners, delays may occasionally occur due to factors beyond our control.
Possible causes include:
- Carrier delays
- Customs processing
- Weather conditions
- Public holidays
- Transportation interruptions
- Incorrect customer information
If your order experiences an unusual delay, please contact our customer support team with your order number.
Lost Or Missing Packages
If your tracking information has not updated for an extended period or your package appears to be lost, please contact:
Please provide your order number and shipping details. Our team will review the available information and assist with the next appropriate steps.
International Shipping
Qavelli serves customers in multiple international markets, including North America, Europe, Australia, and other regions.
International shipments may be subject to local customs procedures and delivery requirements.
Contact Us
For any shipping-related questions, please contact:
Email:
service@qavelli.com
Website:
qavelli.com
Contact Phone Number:
+1 (989) 682-2410
Hotline Service Hours:
PDT 9AM-6PM